Basic Call Handling

This section covers basic call-handling tasks such as placing, answering, and transferring calls. The features required to perform these tasks are standard and available on most phone systems.

This section contains the following topics:

• Placing a Call

• Answering a Call

• Ending a Call

• Using Hold and Resume

• Using Mute

• Transferring a Connected Call

• Switching Between Calls

• Forwarding Your Calls to Another Number

  Tip     For more information about placing, receiving, and ending calls while using a handset, speakerphone, or headset, see the "Using Headsets and Other Audio Devices" topic.

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