After you have installed the Cisco IP Communicator application, completed the Audio Tuning Wizard, and can see the Cisco IP Communicator interface on your desktop, you may need to complete one or more of the configuration and registration tasks listed below before you can start making calls.
Note The following tasks vary by company and phone system; your system administrator will give you specific instructions. Do not perform these tasks unless instructed to do so.
You have two options when deciding how to configure a device name for Cisco IP Communicator. In the first option, Cisco IP Communicator relies on your network adapter selection to identify itself to the network; the correct network adapter must be selected for Cisco IP Communicator to function properly. To select a network adapter, right-click on the Cisco IP Communicator interface, then choose Preferences > Network > Device Name, and choose a network adapter from the Network Adapter drop-down menu. Your system administrator will tell you which network adapter to choose. In general, you should choose the adapter that is most likely to provide permanent connectivity or the adapter that is always enabled--even if it is not plugged in. Avoid choosing a wireless card.
Note This setting is used for network identification, not audio transmission. You do not need to change this setting once it is established unless you are permanently removing or disabling the selected network adapter. In this case, coordinate with your system administrator before selecting a new adapter.
Your second option is to configure Cisco IP Communicator to use a free-form device name. This option can only be used when connecting to a Cisco CallManager release 5.0(1) or later. To do this, right-click on Cisco IP Communicator or click on the menu icon. Then, choose Preferences > Network > Use this Device Name. Enter a string for the device name. The string must be less than 15 characters and can only contain ASCII characters. Your system administrator should tell you what device name to use.
To view the device name of your selected network adapter, access the menu, then choose Preferences > Network > Device Name. Note the device name and send it to your system administrator, if requested.
Your system administrator might ask you to specify one or two TFTP server addresses in the Cisco IP Communicator interface. To do this, access the menu, then choose Preferences > Network > Use these TFTP servers, and enter a TFTP address in the field.
Your system administrator will tell you if you need to perform this task.
After you install and launch Cisco IP Communicator, you might need to auto-register using TAPS (the Tool for Auto-Registered Phones Support).
To register with TAPS, use Cisco IP Communicator to dial the TAPS extension provided by your system administrator and follow the voice prompts. You might need to enter your entire extension, including the area code. After Cisco IP Communicator displays a confirmation message, you can end the call. Cisco IP Communicator will re-start.
The next step is to make sure Cisco IP Communicator is ready for use. See the "Testing Cisco IP Communicator" topic.
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