Using Call Logs and Directories

Your Cisco IP Communicator maintains logs of your missed, placed, and received calls. You can use the Directories button to access these records. You can also access a corporate directory (if available).

If you want to...

Then...

View your call logs

Choose > Missed Calls, Placed Calls, or Received Calls. Each log can store up to 100 records.

Dial from a call log

Choose a listing and go off-hook. If you need to edit the number displayed in the record (to add or to remove a prefix, for example), press EditDial followed by << or >> to erase digits or move the cursor.

If you want to dial from a call log while on an active call, scroll to a call record and click Dial or the Enter key on your keyboard. Then choose a menu item to handle the original call:

Hold--Puts the first call on hold and dials the second.

Transfer--Transfers the first party to the second and drops you from the call. (Press Transfer again after dialing to complete the action.)

Conference--Creates a conference call with all parties, including you. (Press Confrn after dialing to complete the action.)

End Call--Disconnects the first call and dials the second.

Erase your call logs

Choose , then press Clear. Doing so erases your Missed, Placed, and Received call logs.

Dial from a corporate directory

Choose > Corporate Directory (exact name can vary). Search for a listing by entering letters with your keyboard. (You can search using a partial name.) To dial from a listing, click it and go off-hook.

If you want to dial from a directory while on an active call, scroll to a listing and click Dial. Then choose a menu item to handle the original call:

Hold--Puts the first call on hold and dials the second.

Transfer--Transfers the first party to the second and drops you from the call. (Press Transfer again after dialing to complete the action.)

Conference--Creates a conference call with all parties, including you. (Press Confrn after dialing to complete the action.)

End Call--Disconnects the first call and dials the second.

If you want to...	Then...
View your call logs	Choose > Missed Calls, Placed Calls, or Received Calls. Each log can store up to 100 records.
Dial from a call log	Choose a listing and go off-hook. If you need to edit the number displayed in the record (to add or to remove a prefix, for example), press EditDial followed by << or >> to erase digits or move the cursor. If you want to dial from a call log while on an active call, scroll to a call record and click Dial or the Enter key on your keyboard. Then choose a menu item to handle the original call: Hold--Puts the first call on hold and dials the second. Transfer--Transfers the first party to the second and drops you from the call. (Press Transfer again after dialing to complete the action.) Conference--Creates a conference call with all parties, including you. (Press Confrn after dialing to complete the action.) End Call--Disconnects the first call and dials the second.
Erase your call logs	Choose , then press Clear. Doing so erases your Missed, Placed, and Received call logs.
Dial from a corporate directory	Choose > Corporate Directory (exact name can vary). Search for a listing by entering letters with your keyboard. (You can search using a partial name.) To dial from a listing, click it and go off-hook. If you want to dial from a directory while on an active call, scroll to a listing and click Dial. Then choose a menu item to handle the original call: Hold--Puts the first call on hold and dials the second. Transfer--Transfers the first party to the second and drops you from the call. (Press Transfer again after dialing to complete the action.) Conference--Creates a conference call with all parties, including you. (Press Confrn after dialing to complete the action.) End Call--Disconnects the first call and dials the second.

Note If the network shuts down or is reset, you might lose information in your call logs.