Installing a Hotfix for USB Audio Devices

Caution
If you are using Cisco IP Communicator with a USB audio device, you may need to install the specified Microsoft hotfix to avoid system crashes.

You must install a Microsoft Windows hotfix if you use Cisco IP Communicator with both of the following:

Windows 2000 Service Pack 3 or later releases
USB audio devices

To get the hotfix for your locale, access the file called cipc-Admin-ffr.1-1-1.zip from this website:

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-comm

Unzip the W2KUSBHotfix.zip file to access the appropriate locale folder.

If you are installing the English version of Cisco IP Communicator Release 1.1(4), then run the Windows2000-KB832339-x86-ENU.EXE file.

If you are installing the French version of Cisco IP Communicator Release 1.1.(4), then run the Windows200-KB832339-x86-FRA.EXE file.